Terms of Use

Greenkeeper Crew (GKC) app · version 2 · last updated 30 September 2026

1. Who these terms are with

These terms are between you and Work Less Group Ltd (company number 17015163, registered office 29 Victoria Avenue, Rayleigh, England, SS6 9DH), trading as Greenkeeper Crew ("GKC", "we", "us"). They cover the GKC apps for iPhone and Android, app.greenkeepercrew.com and greenkeepercrew.com (together, "GKC"). By creating an account, buying a membership, or using GKC, you agree to these terms, our Privacy Policy and the community rules in section 9.

2. Who can use GKC

• You must be 18 or over. GKC is not for children and we don't knowingly let anyone under 18 use it. If we learn an account belongs to someone under 18, we will close it.
• You must give accurate details and keep them up to date. One person, one account. Don't share your account or sign in as someone else.
• If you join as crew, you must genuinely work, or have worked, on a golf course or in turf care, and the course and job you give must be true.
• You can't use GKC if you have been banned from it before, if you are barred from receiving services under the law that applies to you, or if you are on a government sanctions list.
• GKC is for you personally. A club, supplier or other business that wants to use GKC commercially (for example to post jobs or sponsored content) needs our separate agreement.

3. Your account

You sign in with a one-time code sent to your email or with Sign in with Apple. Keep access to that email or Apple ID secure: anyone who can read your codes can use your account. Tell us straight away at hello@greenkeepercrew.com if you think someone else has used it. You are responsible for what happens on your account unless it happened because of our failure.

4. Looking around, crew and Supporters

You can browse a preview of GKC without an account. To post, comment, ask, give Putts or use the boards, kit reviews and jobs, you need a paid membership. Crew accounts are for people who work in golf course or turf care. Supporters are everyone else: they watch the full feed, ask the crews questions (including about their own lawn), post thank-you photos, report small things on a course, and give Putts.

The verified tick means a crew member's club told us they work there. It is the club's confirmation, not ours, and it is not a reference or a guarantee of anyone's skills or conduct. We may remove a tick if it stops being true.

5. Memberships and payment

• Crew membership: £9.99 a year in the UK, US$19.99 in US dollars, €19.99 in euros and A$24.99 in Australia, or the local price shown in your app store before you buy. It gives you 12 months of access and renews automatically every year at the then current price until you cancel.
• Supporter membership: £2.99 a month in the UK, US$4.99 in US dollars, €4.99 in euros and A$6.99 in Australia, or the local price shown in your app store before you buy. It renews automatically every month at the then current price until you cancel.
• You buy, manage and cancel memberships through the Apple App Store or Google Play, and their payment terms apply. Payment is taken by Apple or Google, not by us, and we never see your card details.
• How to cancel: iPhone, Settings, your name, Subscriptions; Android, Play Store, your profile, Payments and subscriptions. Cancel at least 24 hours before the current period ends to avoid the next charge. You keep access until the end of the period you've paid for. Deleting your GKC account does not cancel a membership.
• Refunds are handled by Apple or Google under their policies. If you are a consumer in the UK or EU, you ask for access to start straight away when you buy, and you accept that once it has started you lose the 14-day right to cancel. Your statutory rights are otherwise not affected.
• We may change prices. Apple or Google will tell you before a new price applies to your membership, and where the law or the store requires it, ask for your agreement. A change applies from your next renewal after the notice.
• Taxes are included in store prices where the law requires. We may change what a membership includes, but we won't take away its core features during a period you've paid for.

6. Putts

Each Supporter can give up to 10 Putts each calendar month to course crews or crew members, as a thank-you. Putts are included in the Supporter membership and can't be bought separately. Unused Putts don't roll over. Putts have no cash or monetary value. They can't be sold, transferred, exchanged or redeemed for money, goods or services, and they aren't money, credit, a tip, a gift, a prize or a payment to anyone. A course page may show how many Putts its crew has been given. If we ever offer rewards linked to Putts, we'll explain how they work in the app and update these terms first. We may remove Putts given in breach of these terms, for example by fake accounts.

7. What you post

• It's yours. You keep ownership of your photos, videos and words ("your content").
• The licence you give us. By posting, you give us a worldwide, non-exclusive, royalty-free, transferable licence (with the right to sublicense to the suppliers who run GKC for us) to host, store, copy, resize, convert, display and distribute your content within GKC, and to show it in GKC's own promotion of GKC (for example a screenshot of the feed or a post shared from our GKC social accounts, credited to you). The licence lasts while your content is on GKC, plus a reasonable time to remove it from promotion and backups after you delete it. We won't sell your content or license it to anyone else to use for their own purposes without asking you, and we won't use it to train artificial intelligence.
• Who sees it. Posts, comments, board posts, kit reviews, answers and your profile can be seen by other members, and parts of GKC (for example the preview of the feed and course pages) can be seen by people without an account. Don't post anything you want to keep private.
• Your promises. You promise that you created your content or have every right needed to post it and grant the licence above; that it doesn't break anyone's copyright, trade mark, privacy or other rights or any law; that anyone recognisable in it is happy to be shown; and that you have your employer's or club's permission where your job or their rules need it.
• You're responsible for it. What you post is your responsibility, not ours. We don't check content before it appears and we don't endorse it.
• Feedback. If you send us ideas or suggestions, we may use them without owing you anything.

8. We host content, we don't write it

GKC is a platform for content provided by its members. We are not the publisher or speaker of what members post, and statements in members' posts, answers, reviews and messages are theirs, not ours. We may, but don't have to, monitor, review, edit, refuse or remove content, and we may do that for any reason consistent with these terms. Whether or not we act on a piece of content doesn't make us responsible for it or mean we agree with it.

9. Community rules

There is no tolerance for objectionable content or abusive users. Don't post, send or do anything that:

• harasses, bullies, threatens, stalks or demeans anyone, or is hateful about who someone is (for example their race, ethnicity, nationality, religion, sex, gender identity, sexual orientation, disability or age);
• is sexual or pornographic, or shows nudity;
• shows or involves the sexual abuse or exploitation of a child in any way. We report it to the authorities (in the US, the National Center for Missing & Exploited Children) and close the account;
• shares an intimate image of someone without their consent, including a fake or altered one;
• is violent or graphic, encourages self-harm, or shows dangerous misuse of machinery, chemicals or vehicles as a stunt;
• shares someone's personal details (such as their address, phone number or workplace) without their permission, or tries to identify or contact someone who doesn't want to be contacted;
• impersonates any person, club or business, or claims crew status, a job, a qualification or a verification you don't have;
• is spam, a scam, a pyramid scheme, or advertising or sponsorship we haven't agreed, or hides a paid relationship with a brand (see section 13);
• isn't yours, or passes off someone else's work as your own;
• makes false statements of fact that damage a person, club or business;
• offers, sells or promotes anything illegal, including weapons, drugs, or pesticides and chemicals that aren't approved where you are;
• breaks the law, including health and safety, employment, data protection and pesticide rules, or encourages others to;
• involves going somewhere you're not allowed to be, such as a course or area that is closed to you, to take photos or videos;
• tries to get around a block, ban or suspension, or to create accounts in bulk or by automated means;
• scrapes, copies or harvests content or data from GKC, uses bots, or uses GKC's content to build a database or train artificial intelligence;
• interferes with GKC: probing or breaking security, overloading our systems, reverse engineering the apps, or introducing malware.

9.1 Child safety standards

Greenkeeper Crew strictly prohibits child sexual abuse and exploitation (CSAE), including child sexual abuse material (CSAM). This includes creating, uploading, sharing, requesting or promoting such material, grooming, and any conduct that sexually abuses or exploits a child. These standards apply even though Greenkeeper Crew is for adults aged 18 and over.

Report child safety concerns using the in-app Report option on the relevant content or profile, or email safety@greenkeepercrew.com, our designated child safety contact. Include enough information to identify the content or account; do not download, copy or attach suspected CSAM.

We review reports, remove confirmed CSAM, and suspend or close accounts involved in child sexual abuse or exploitation. We comply with applicable child safety laws and report to the relevant regional or national authorities, including the National Center for Missing & Exploited Children in the United States, as required by law. Section 10 explains our reporting and moderation process.

10. Reporting, moderation and appeals

• Reporting. You can report any post, comment, thread, reply, kit review, question or person from its menu, and block anyone from their profile. You can also email safety@greenkeepercrew.com. Anyone can report content, with or without an account.
• What we do. We review reports and act on content that breaks these terms or the law, normally within 24 hours, by removing it, limiting who sees it, or suspending or closing the account that posted it. Where someone may be in danger, we may contact the police or other authorities.
• Intimate images. If an intimate image of you has been posted without your consent, email safety@greenkeepercrew.com with a link to it, a statement that you did not consent, and a way to contact you (you can do this for someone you're authorised to act for). We will remove it, and make reasonable efforts to remove known copies on GKC, within 48 hours of a valid request.
• Telling you. If we remove your content or restrict your account, we will normally tell you what we did and why, unless the law, an investigation or someone's safety means we can't.
• Appeals and complaints. If you think we got it wrong, whether we removed your content, restricted your account, or didn't act on something you reported, email safety@greenkeepercrew.com within six months with the details. Someone who wasn't involved in the first decision will look at it again and tell you the outcome. You can also complain to us about how GKC handles safety in general at the same address.
• Repeat offenders. We close the accounts of people who repeatedly break these terms, including repeat copyright infringers.

11. Copyright

We respect copyright and expect you to. If you believe content on GKC infringes your copyright, send a notice to legal@greenkeepercrew.com or by post to the address in section 24, including: (a) your physical or electronic signature; (b) the work you say has been infringed; (c) a link to, or enough detail to find, the content on GKC; (d) your name, postal address, telephone number and email address; (e) a statement that you believe in good faith that the use isn't authorised by the copyright owner, its agent or the law; and (f) a statement that the information in your notice is accurate and, under penalty of perjury, that you are the owner or are authorised to act for the owner. We'll remove or disable access to the content, and tell the person who posted it.

If your content was removed and you believe that was a mistake or that you have the right to use it, you can send a counter-notice to the same address with: your physical or electronic signature; the content removed and where it appeared; a statement under penalty of perjury that you believe in good faith it was removed by mistake or misidentification; your name, address and telephone number; and a statement that you consent to the jurisdiction of the federal court for your district (or, if you are outside the United States, any judicial district in which we may be found) and will accept service from the person who sent the original notice. We may then restore the content in 10 to 14 business days unless the person who complained tells us they have started court action.

For copyright owners in the United States, this is our process under section 512 of the Digital Millennium Copyright Act. Our designated agent is registered with the US Copyright Office under Work Less Group Ltd (DMCA Designated Agent Directory registration DMCA-1078639). Knowingly making a false notice or counter-notice may make you liable for the costs and losses it causes.

12. Advice, safety and the course

• Answers, board threads, kit reviews and lawn advice come from members sharing their experience. They are not professional, agronomic, legal or safety advice, and we don't check them. Follow product labels, the law, and your employer's procedures, especially for chemicals and machinery. Anything you do based on something you read on GKC is at your own risk and your decision.
• Golf courses are working sites with moving machinery, chemicals, water and flying balls. Only go where you are allowed, follow the club's rules and staff instructions, and never put yourself or others at risk to take a photo or make a report.
• Reports about a course are passed to its crew for information only. They are not an emergency service. In an emergency, call the emergency services.

13. Jobs, clubs, sponsors and endorsements

• Jobs. Job listings come from employers. We don't employ you, act as an employment agency, check that a listing is accurate or lawful, or take part in any hiring decision. When you apply, your application goes to the employer, which handles it under its own policies. Employers must post only genuine vacancies and follow employment and anti-discrimination law.
• Clubs. Golf clubs and courses on GKC are independent of us. A course page doesn't mean the club endorses or works with GKC unless we say so.
• Sponsors. Sponsored content is marked as sponsored. Tagging a partner's kit is optional and only allowed when the kit genuinely appears in your post.
• Your endorsements. If a brand pays you, gives you free products, or you have any other connection with a brand you post about, you must say so clearly in that post (for example "#ad" or "gifted"), as advertising law requires in the UK (the Advertising Standards Authority's rules) and the US (the Federal Trade Commission's Endorsement Guides). Nobody pays you through GKC for tagging.

14. Our app and brand

GKC, its software, design, name and logo belong to us or our licensors. We give you a personal, non-exclusive, non-transferable, revocable licence to use the GKC apps on devices you own or control, for your own non-commercial use, under these terms and the app store's rules. You may not copy, modify, sell, rent, or distribute GKC, or use our name or logo, without our written permission.

15. Other services

GKC may link to or work with services we don't run, such as Apple, Google, club websites and sponsors' sites. Their own terms apply, and we aren't responsible for them.

16. Availability and changes to GKC

We try to keep GKC available and working well, but we don't promise that it will always be available, uninterrupted, secure or free of faults, or that content will never be lost. We may change, suspend or stop features, or all of GKC, for business, legal or technical reasons. If we stop GKC altogether while you have a paid membership, we'll give you reasonable notice and refund the unused part of what you paid.

17. Warranties

If you are a consumer in the UK or EU, you have legal rights in relation to digital content and services that are not affected by these terms. Otherwise, and to the fullest extent the law allows, GKC and all content on it are provided "as is" and "as available", and we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and any warranty about content posted by members.

18. Our liability

Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that can't lawfully be limited or excluded, including your rights as a consumer under the UK Consumer Rights Act 2015. Subject to that:

• we are not liable for loss or damage that wasn't reasonably foreseeable, or that wasn't caused by our breach or negligence;
• we are not liable for anything posted or done by another member, a club, an employer or a sponsor, or for your dealings with them;
• we are not liable for business losses, including loss of profit, business, contracts, goodwill or opportunity;
• to the fullest extent the law allows, we are not liable for indirect, incidental, special, consequential, exemplary or punitive damages, however caused;
• where we are liable to you, our total liability arising out of or in connection with GKC and these terms will not exceed the greater of the amount you paid for GKC in the 12 months before the event giving rise to the claim, or £50 (or US$100 if you live in the United States).

19. Your responsibility to us

To the extent the law allows, you agree to cover our reasonable losses, costs (including reasonable legal fees) and liabilities arising from a claim by someone else caused by your content, your breach of these terms, or your breaking the law or someone else's rights. We will tell you about any such claim, and you may take part in how it is handled. This section does not apply to consumers in the UK or EU to the extent it would be unfair under consumer law.

20. Ending your account

You can delete your account in the app at any time (You, Settings, Delete account) or at app.greenkeepercrew.com/delete-account. We may suspend or close an account, or remove content, if you break these terms or the law, if you put others at risk, if we must by law, or if we stop providing GKC. Where it is reasonable, we'll tell you first. If we close your account for anything other than your breach while you have a paid membership, we'll refund the unused part. Sections 7 (for content already shared), 8, 11, 17, 18, 19, 22 and 23 continue after your account ends.

21. App stores

These terms are between you and us, not Apple or Google. Apple and Google aren't responsible for GKC or its content and have no duty to provide maintenance or support for it. If GKC fails to meet any warranty that applies, you may tell Apple and Apple may refund the purchase price (if any); Apple has no other warranty obligation. We, not Apple, are responsible for any claims about GKC, including product liability claims, claims that it fails to meet legal or regulatory requirements, consumer protection claims, and claims that GKC infringes someone's intellectual property. You confirm you are not in a country subject to a US government embargo or on a US government list of prohibited or restricted parties. Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you.

22. If you live in the United States: Delaware courts and individual claims

This section applies only if you live in the United States. It chooses Delaware law and the Delaware courts for disputes between you and us, and it means claims are brought individually rather than as a class action. It does not apply to consumers in the UK, the EU or elsewhere outside the United States, whose rights under section 23 are unaffected.

22.1 Governing law and courts

For US residents, these terms and any dispute, claim or controversy arising out of or relating to them, GKC or your account are governed by the laws of the State of Delaware, without regard to conflict-of-law rules. Any such dispute must be brought exclusively in the state or federal courts located in Wilmington, Delaware, and you and we each consent to the personal jurisdiction of, and venue in, those courts and waive any objection that they are an inconvenient forum. Consumer-protection laws of the state where you live that can't be waived by agreement still apply to you.

22.2 Talk to us first

Before starting any court proceeding, the party with a claim must send the other a written notice describing the dispute and the outcome sought. Notices to us go to legal@greenkeepercrew.com or the postal address in section 24; notices to you go to the email address on your account. You and we agree to try in good faith to resolve the dispute informally for 60 days from the notice. Any statute of limitations is paused during those 60 days. Sending the notice and waiting the 60 days is a condition of bringing any claim under this section: a claim filed without doing so must be dismissed or stayed until this paragraph has been complied with, and the party who filed early bears the costs of that.

22.3 Individual claims only; jury waiver

To the fullest extent permitted by law, you and we each agree to bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated or representative proceeding. A court may award relief only in favour of the individual party seeking it and only to the extent needed to resolve that party's individual claim. To the extent permitted by law, you and we each waive any right to a jury trial. If a court finds the class-action waiver unenforceable for a particular claim, that claim (and only that claim) may proceed on that basis and the rest of this section stays in force.

22.4 Exceptions

Either you or we may bring an individual claim in a small-claims court with jurisdiction over it. Either of us may ask a court for an injunction to stop the misuse of intellectual property or of GKC. Nothing in this section prevents you from making a complaint to a federal, state or local agency, or that agency from seeking relief on your behalf, and nothing limits any right that can't be limited by agreement under the law that applies to you.

22.5 Time limit

To the extent permitted by law, any claim under this section must be brought within one year of the date the claim arose, or it is permanently barred.

22.6 California residents

Under California Civil Code section 1789.3, California users can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.

22.7 Changes and survival

If we change this section after you accept these terms, the change applies only to disputes that arise after the change takes effect. This section survives the closure of your account and the end of these terms.

23. General, law and complaints

• These terms, with the Privacy Policy and anything we say in the app about a feature, are the whole agreement between you and us about GKC.
• If any part of these terms is found to be unenforceable, the rest continues to apply. If we don't enforce a right straight away, we can still enforce it later.
• You may not transfer your rights under these terms to anyone else. We may transfer ours to another business (for example if GKC is sold or moves to another company in our group); your rights under these terms won't be reduced.
• We aren't responsible for delays or failures caused by events outside our reasonable control.
• We may update these terms. If a change matters, we'll tell you in the app or by email before it applies, and if you don't agree you can cancel your membership and delete your account. The version and date at the top show the latest version.
• Unless section 22 applies to you, these terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction. If you live in Scotland or Northern Ireland you may also bring a claim in your local courts, and if you live in the EU you keep the protection of the mandatory consumer laws of your country and may bring a claim there.
• If you have a complaint, please contact us first at hello@greenkeepercrew.com and we will do our best to resolve it.

24. Contact us

Work Less Group Ltd, trading as Greenkeeper Crew
29 Victoria Avenue, Rayleigh, England, SS6 9DH
Company number 17015163

• Help, accounts and complaints: hello@greenkeepercrew.com
• Safety, reports, intimate images and appeals: safety@greenkeepercrew.com
• Privacy and your data: privacy@greenkeepercrew.com
• Copyright, legal notices and US dispute notices: legal@greenkeepercrew.com